NB! Unit will be returned with factory settings after repair.
In case some other than latest software is needed, please include requested software revision + patch in the Failure Description field.
In order to make approriate fault investigation and to take right corrective measures in the repair workshop, the whole product is needed. Therefore we request users to always send the whole product for repair and not only some of the parts.
If a faulty component is clearly inside the plug-in unit only, like a faulty display, the plug-in unit can be sent for repair without the whole product.
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Parts & Services >> Medium Voltage Products and Systems >> Distribution Automation >> Feeder Protection and Control >> RED615 IEC